Practice Charter

We as a practice always try to maintain a high standard of care towards all our patients.

We Will:

  • Be polite, considerate and honest, treat patients with dignity
  • Treat each patient as an individual
  • Respect patient's  privacy and right to confidentiality.
  • Prioritize your appointments  according to your medical needs.
  • If we need to remove you from our practice we will follow the Practice protocol.

 We Would Like The patient To:

  • Use on-line services where appropriate to request appointments and repeat prescriptions
  • Attend on time. Please ring and cancel your appointment  if you are not able to attend. If you miss 2 appointments we may consider removing you from the practice.
  • Be polite and patient, we will be with you as soon as we can.
  • Treat the staff with dignity; a "please and thank you" from you is much appreciated by the staff.
  • Be clear in what you require from us

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